Privacy Policy

Last updated: June 25, 2021

This Privacy Policy describes our policies & procedures on the collection, use and disclosure of your information when you use the Service. This includes your privacy rights and how the law protects You. We use Your personal data to provide and improve our service offering and general communication. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who we are

Our website address is: https://www.web2web.co.za
Address: Office E13, Century Square, Heron Crescent, Century City, 7441 Tel: 021 551 2060 Email: info@web2web.co.za

What personal data we collect and why we collect it

Contact forms

Online enquiries and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up communication and ensure all messages are responded to. We store the personal information they provide in their inquiry. All users can request the deletion of their personal information at any time. Website administrators can also see and delete that information.

Analytics

Web2Web makes use of the following metrics for measurement and engagement. To opt-out of these please follow the guidelines established here:
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Google Analytics
Google Webmaster Tools
Agile CRM
Facebook
Microsoft Webmaster Tools

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Disclosure of your personal data

We do not share or sell your personal information to third parties.

We disclose information only in the following cases:

  • – as required by law, such as to comply with a subpoena or a similar legal process
  • – when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request
  • – if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your personal
  • – information, as well as any choices you may have regarding your personal information
  • – to any other third party with your prior consent to do so.

Use of your personal data

The Company may use Personal Data for the following purposes:

– To provide and maintain our Service, including to monitor the usage of our Service.
– For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
– To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
– To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
– To manage Your requests: To attend and manage Your requests to Us.
– For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
– For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

How long we retain your data

If you enquire, the enquiry and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up emails and communication.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Web2Web collects and uses the information you provide within our CRM System – Agile CRM. 

Personal data and contact information

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Contact Full Name
Email Address
Phone Number
Company Name
Enquiry Information

Additional information

How we protect your data

The security of your personal information is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL).

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

What third parties we receive data from


Google Analytics
Google Webmaster Tools
Agile CRM
Facebook
Microsoft Webmaster Tools

What automated decision making and/or profiling we do with user data

Currently, we have some automation in place that sends emails for events such as birthday’s.

Other applications

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact information

Should you have any privacy concerns or would like to request data deletion then please contact:
Information Officer
Stefano Aracena
021 551 2060
info@web2web.co.za

Privacy Settings Page

Click here to access and adjust settings

Additionally you can manually change your cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Testimonials